10-17-17

Cleveland Public Library: Community Vision Plan Wrap-Up!

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We’re happy to announce the final publication of our CPL150 Community Vision Plan!

CPL all four books

For the past three years, CUDC staff have been working with the Cleveland Public Library (CPL) on their Community Vision Plan. One of CPL’s strategic priorities is to prepare the library system for its 150th anniversary, in 2019. CPL150, the name of the engagement process, involved 13 of the system’s 27 branch communities to ask what they need from their local library branch.

CPL faces a challenge familiar to many institutions serving communities in Cleveland: How can we best meet the needs of our patrons in a changing context of new technologies, aging facilities, and declining population? How can each branch custom-tailor its library experience to meet the specific needs of its community?

For each group of branches, the team engaged community members in a series of public meetings, surveys, open houses, advisory committee meetings, and targeted focus groups, for a three-year total of over 1,500 points of engagement. The team then produced a report for each group, summarizing the engagement feedback and the final recommendations. These recommendations included physical improvements, like interior reconfiguring or exterior seating areas, but also ideas for improving services, as well as larger neighborhood connections which can better integrate each branch into its surroundings. We summarized this overall branch experience into four distinct, nested levels: library building; library grounds; neighborhood; and library services.

Experience-Diagram

The final reports, from all three years, are on our CPL150.org site, available for perusal or download:

Group 1 (2015): Fleet, South, Sterling, and Woodland branches (Purchase report on Amazon)

Group 2 (2016): Brooklyn, Mt Pleasant, and South Brooklyn branches (Purchase report on Amazon)

Group 3 (2017): Eastman, Hough, Union, Walz, and West Park branches (Purchase report on Amazon)

sbklyn_engawa-1_edits for summary

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In addition, we’ve assembled a Summary Report which outlines some of the major themes we heard across most or all branches studied (Purchase Summary Report on Amazon). The design team found that far from becoming obsolete, our neighborhood libraries are more important than ever for the many ways they continue to serve their local population. Our library branches are information centers, community work spaces, workforce assistance centers, after-school gathering spots, and more.

Please visit cpl150.org for more information on our three-year collaboration with the Cleveland Public Library!

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